
Value-based care ties provider and plan reimbursement to patient outcomes and quality performance rather than service volume, per CMS. This shows up concretely in HEDIS measures and CMS Star Ratings, a 1-to-5 scale where a plan scoring 4 stars or higher qualifies for CMS quality bonus payments.
90% of users from payors who have implemented the OnMed CareStation® have no primary care provider, meaning they are effectively invisible to a plan's existing value-based programs until an access point reaches them. Reaching that population moves both sides of the value-based equation, but through two different mechanisms. On the quality side, catching chronic conditions earlier and reducing avoidable ED utilization directly moves the HEDIS and CAHPS measures that feed into Star Ratings—the same 4-star threshold that determines quality bonus eligibility. On the MLR side, the mechanism isn't utilization reduction itself; a plan already well above its 80%/85% floor gains more from cutting excess claims cost than one sitting close to the floor. It's classification: 36% of CareStation cost qualifies as QIA/MLR-positive spend, giving a plan a way to invest in access without that spend counting against the administrative ceiling it's managing to. See: MLR.
Every term here points to the same gap in healthcare access. See how the CareStation closes it.
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