Virtual health is the umbrella term for any healthcare service delivered without an in-person encounter: video visits, asynchronous messaging, remote patient monitoring, and health apps all fall under it. What virtual health hasn't solved, even after a decade of employer investment, is resolution. A video visit can triage a complaint and offer clinical advice, but it cannot capture a vital sign, listen to a heart or lung sound, or examine a physical symptom directly.
The OnMed CareStation™ sits at the intersection of virtual and physical care deliberately, combining the reach of a virtual-style encounter with the integrated diagnostic tools a purely virtual visit lacks. A patient connects to a licensed clinician on a life-size display, but integrated diagnostic instruments let that clinician complete a genuine physical assessment inside the same encounter. That's why 86% of CareStation visits resolve on-site instead of generating the second appointment a purely virtual visit frequently requires.
Hybrid healthcare combines physical environments, real-time clinician interaction, and integrated diagnostic tools into a unified experience. It reduces the number of steps required to resolve care and shortens the distance between need and treatment. The CareStation is built on this model—physical environment plus live clinician plus diagnostic tools, delivering clinic-grade care wherever it is deployed.
A virtual health benefit connects an employee to a provider remotely but can't capture vitals or perform a physical exam. On-site care adds those integrated diagnostic tools to the same encounter.
Every term here points to the same gap in healthcare access. See how the CareStation closes it.
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